Question 1

How is haulage pricing calculated?

Accepted Answer

Pricing depends on cargo weight, dimensions, distance, vehicle type and any specialist handling required. You receive a fixed quotation after your cargo survey, with no hidden charges.

Question 2

What rate structures do you offer?

Accepted Answer

We quote per-trip for one-off movements and offer discounted contract rates for clients with recurring or high-volume haulage needs.

Question 3

What is the insurance limit on my cargo?

Accepted Answer

We insure to the full declared value of your goods; simply confirm the value at booking so cover is set correctly before dispatch.

Question 4

How long does inter-state haulage take?

Accepted Answer

Typical Lagos-to-major-city transit is 24–48 hours depending on distance, route conditions and cargo type.

Question 5

Do you cover cargo movement outside Lagos and across borders?

Accepted Answer

Yes, we operate nationwide across Nigeria's major routes and coordinate cross-border movement into neighbouring West African countries with vetted partners.

Question 6

How far in advance should I book haulage?

Accepted Answer

We recommend 48–72 hours' notice for standard routes; complex or oversized loads benefit from a week's lead time to arrange the right equipment.

Question 7

Can I track my shipment in real time?

Accepted Answer

Yes, every vehicle carries GPS tracking and you're sent a live link to monitor your consignment from dispatch to arrival.

Question 8

What happens if cargo is damaged in transit?

Accepted Answer

You file a claim with our coordinator within 48 hours of delivery; our goods-in-transit insurance covers assessed damages promptly.

Question 9

Do you provide security escorts for high-value cargo?

Accepted Answer

Yes, armed or unarmed escort vehicles can be arranged for high-value, sensitive or high-risk-route consignments at booking.

Question 10

Is there a minimum cargo volume?

Accepted Answer

No fixed minimum — we handle single pallets through to full truckloads, and vehicles are matched accordingly.

Question 11

Can cargo be stored before or after transit?

Accepted Answer

Yes, short-term secure storage can be arranged at either end of the journey on request, coordinated with our warehousing team.

Question 12

What documentation is required for haulage?

Accepted Answer

A cargo manifest and, for cross-border or restricted goods, relevant permits — our team advises on requirements upfront and prepares paperwork with you.

Question 13

What items are restricted or prohibited?

Accepted Answer

We do not transport illegal substances, unlicensed firearms or hazardous materials without prior regulatory clearance; flag unusual cargo at booking so we can advise.

Question 14

What payment terms apply?

Accepted Answer

Standard bookings are paid on confirmation of quotation; corporate contract clients are invoiced monthly against agreed rates.

Question 15

Can I reschedule or cancel a booked haulage job?

Accepted Answer

Yes, rescheduling is free with 24 hours' notice; cancellations within that window may incur a nominal repositioning fee for allocated vehicles.

Question 16

Do you offer corporate or contract logistics arrangements?

Accepted Answer

Yes, manufacturers and importers with recurring haulage needs can set up contract terms with fixed rates, priority scheduling and consolidated invoicing.

Question 17

Can you handle emergency, same-day cargo movements?

Accepted Answer

Yes, subject to vehicle availability we dispatch same-day for urgent consignments — call your coordinator directly to confirm the fastest slot.

Question 18

Who do I contact if there's an issue mid-transit?

Accepted Answer

Your dedicated coordinator is reachable directly throughout transit and escalates any issue to the logistics director immediately.

High-value cargo, handled with calm.

Haulage & Logistics.

5 curated offerings.

Haulage

Furniture Delivery

Warehouse & Storage

Courier Services

Procurement & Delivery

A director will help you scope the right combination of services.